Privacy Policy

Last Updated: January 30, 2026

Silverspoonsoft Co. LTD (Silverspoonsoft, we, us, or our) operates the SATSuper platform (Service). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service, in accordance with applicable laws, including the Thailand Personal Data Protection Act (PDPA) and, where applicable, the GDPR.

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

We collect only the information necessary to operate and provide the Service.

2.1 Account Information

• Email address
• Account profile information
• Account credentials (stored using secure hashing)

2.2 Subscription & Payment Information

• Subscription plan and billing status
• Transaction references and payment tokens provided by our payment processor

We do not store raw credit card numbers or sensitive payment details.

All payment processing is handled securely by our payment processor, Omise.

2.3 Educational Data

Test answers, scores, and practice history associated with your account

This data is stored solely to provide you with access to your personal performance history.

2.4 Technical Information

• IP address
• Device and browser information
• Log data related to access and security events

3. How We Use Your Information

We use personal data strictly for the following purposes:

• To provide, operate, and maintain the Service
• To process subscriptions and payments
• To display your test results and practice history
• To send transactional communications (receipts, renewal notices, important service updates)
• To respond to support inquiries
• To protect the security and integrity of the Service

3.1 No Analytics or Commercial Use of Test Data

We do not analyze, sell, share, monetize, or use your test answers, scores, or performance data for marketing, research, analytics, or commercial purposes, unless given explicit consent.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

• Contractual necessity – to provide the Service you have subscribed to
• Legal obligations – including accounting and regulatory requirements
• Consent – where required by applicable law

5. Data Sharing and Disclosure

We do not sell, trade, or rent personal data.

We may disclose limited personal data only to:

• Payment processors (Omise) for transaction processing
• Service providers strictly necessary for operating the Service

We do not share educational data (test answers, scores, performance history) with third parties.

6. Data Retention

We retain personal data only for as long as necessary:

• While your account remains active
• To comply with legal, accounting, or regulatory obligations
• To resolve disputes or enforce agreements

You may request deletion of your account at any time, subject to legal requirements.

7. Data Security

We implement industry-standard technical and organizational safeguards to protect personal data, including:

• Secure encryption and hashing
• Access controls and monitoring
• Separation of payment processing from application systems

Payment information is processed securely by our payment processor and is not stored on our servers.

8. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request a copy of your data

You may exercise these rights through your account settings or by contacting us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact: